residents_faqs

1. Can I have my rent payment transferred electronically?

2. Will I receive a bill each month for rent?

3. Can my roommates and I each write a separate check for paying rent?

4. Can I sublease?

5. Can I cancel my lease?

6. Who has access to my apartment?

7. Do you have a spare key to my apartment?

8. What happens if I loose my key and am locked out after hours?

9. What happens if I request my locks to be changed?

10. Do I need Renter's Insurance?

11. What do I need to hook up my computer to the internet?

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1. Can I have my rent payment transferred electronically?
    Yes. You can save time by completing a form that will allow us to automatically transfer
    your rent payments directly from your account. Click here for more details.

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2. Will I receive a bill each month for rent?
    We do not give you any type of invoice or billing. As a resident, you are responsible for
    paying rent in a timely manner without notice from us.

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3. Can my roommates and I each write a separate check for paying rent?
    No. We only accept one check per unit. If all residents in your unit agree to pay electronically     then we can accept individual separate payments.

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4. Can I sublease?
    No. All residents must be approved. We can reassign your lease to new person’s if they are     approved however.

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5. Can I cancel my lease?
    No. However, if you find qualified person(s) to take your lease over then we typically will
    reassign your lease to them.

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6. Who has access to my apartment?
    Only our employees or approved vendors/contractors have access to your apartment. In the
    case of an emergency, we would enter your apartment immediately. In any other event the     management needs to enter your apartment, we normally give you at least a 24 hour notice.     Normally, we would only enter at your request, such as in the case of a service request.

7. Do you have a spare key to my apartment?
    Yes. Keys are only released to residents after obtaining appropriate identification. We require
    your authorization to release a key to someone not on your lease agreement. We would then     require this person to provide appropriate identification.

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8. What happens if I loose my key and am locked out after hours?
    Click here to learn how to contact our onsite and offsite staff. Please note that there is a
    $30 lockout fee payable at time of request.

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9. What happens if I request my locks to be changed?
    We will promptly change your locks when we receive a written request and authorization of
    all tenants in your apartment. There is a $60 charge for changing locks.

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10. Do I need Renter's Insurance?
     Your personal property is not covered by Ananda’s insurance policy. We strongly
     encourage you to purchase Renter's Insurance because it provides coverage for your own      personal property as well as offers protection if you are liable for damage to another's person’s      property.

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11. What do I need to hook up my computer to the internet?
      Contact:

Cable Internet:
Insight Communications;
325 South Creasy Lane
Lafayette, IN 47905
(765) 447-6886
www.insight-com.com

DSL Internet:
Verizon
(800) 483-4000
www.verizon.com